After every visit,
a call that cares.
Auria is the AI aftercare agent for Hong Kong clinics. It calls every patient after their visit, in their language, with the warmth of a dedicated nurse.
What Auria helps you do
More patients come back,
less follow-up left undone.
Most clinics do not need more software. They need someone to follow up with every patient after their visit, check on recovery, and bring them back before they drift away. Auria does that work automatically.
Follow up after every visit
After each appointment, Auria calls the patient to check on recovery and reinforce the doctor's instructions, with no extra staff effort.
Recover revenue
Auria reminds patients to rebook and brings warm leads back before they disappear.
Protect care quality
Auria catches concerns early, escalates urgent cases, and keeps every conversation logged for your clinic.
How Auria works
One agent. Every aftercare touchpoint.
Every patient who leaves your clinic flows through Auria. She makes the aftercare call, checks recovery, rebooks the next visit, and hands the case back to your team only when something genuinely needs a human.
Who this is for
If this sounds familiar,
we should talk.
No one checks in after the visit
Patients leave with questions about recovery and medication, and by the time they worry, many have already stopped following the plan.
Patients forget to come back
Follow-ups, reviews, second sessions, and aftercare checks are easy to delay when no one reaches out.
Your team spends too much time chasing people
Calling every patient after every visit to follow up, remind, and rebook is the first thing that slips when the day gets busy.
You want growth without hiring first
Auria gives your clinic extra patient communication capacity before you add more headcount.
FAQ
Frequently asked questions
What is an AI aftercare voice agent?
An AI aftercare voice agent is an automated system that makes proactive, human-sounding phone calls to patients after their appointment. It checks on their recovery, reinforces the doctor's instructions, answers common questions, and reminds them to rebook, with no extra work from your front desk. Auria is an AI aftercare voice agent built for private clinics in Hong Kong.
How does Auria's AI aftercare voice agent work?
After each visit, Auria automatically calls the patient at the right time and has a natural, two-way conversation. It checks how they are recovering, reinforces the treatment plan, answers basic questions, flags any concerning symptoms for your team, and offers to book the next appointment. Every call is transcribed and logged for your clinic.
What languages can the aftercare agent speak?
Auria speaks Cantonese, English, and Mandarin, and mirrors the language each patient prefers, so every patient is followed up in the language they are most comfortable with.
How is an AI voice agent different from a chatbot or IVR?
Unlike a chatbot or a press-1 IVR menu, Auria holds a real spoken conversation. Patients speak naturally and the agent understands, responds, and adapts, more like a caring care coordinator than an automated phone tree.
What happens if a patient reports something urgent?
Auria is built to escalate. If a patient mentions a red-flag symptom or anything that needs a human, the agent handles the moment appropriately and surfaces the case to your staff, with the full conversation logged so nothing slips through.
Does an AI aftercare agent replace my staff?
No. Auria takes the repetitive follow-up calling off your team's plate so they can focus on in-clinic care. It gives your clinic extra patient-communication capacity without hiring.
Which clinics is Auria for?
Auria is built for private clinics in Hong Kong, including dental, aesthetic, GP, physiotherapy, and specialist practices, that want every patient followed up after their visit but do not have the staff time to call each one.
Book a demo
See what Auria could automate inside your clinic.
In 15 minutes, we'll map where your clinic loses follow-ups, rebookings, and staff time, then show how an AI patient agent can help.
Best for clinics that want every patient followed up after their visit
Useful if follow-ups and reminders are done manually
Built for English, Mandarin, and Cantonese conversations